Publish & manage
Upload and manage files safely
Files is your library of uploaded material. A library entry and an attachment assigned to a product are not the same thing.
Step by step
- Open Store settings → Files or the upload control inside a content editor.
- Use a descriptive filename and confirm that the format and size meet the limits shown in that upload control.
- Upload the file and wait for completion. Do not close the page while the transfer is still running.
- When preparing a product or lesson, select the intended file and save the association in that editor.
- Check the saved item and its buyer or learner access. Keep an offline copy of important source material.
- Before replacing or deleting a file, check whether an existing product, lesson or customer delivery still uses it.
What happens next
The correct uploaded material is associated with the intended content item.
Troubleshooting
If a file fails, check the size limit, connection and error message before retrying. A private storage URL may expire; share the product or order page rather than a temporary storage link. Never upload material you are not allowed to distribute.